Cookie Policy
Effective Date: May 29th, 2026
Website: rrtampa.com
Organization: Riverside Recovery of Tampa
1. Overview
Riverside Recovery of Tampa is a behavioral healthcare provider offering addiction treatment, mental health, dual diagnosis, detox, residential, PHP, IOP, outpatient, family, veterans, and related recovery services through its website. The website also includes insurance verification, contact forms, newsletter signup, admissions information, blog content, and links to third-party platforms.
This Cookie Policy explains how Riverside Recovery of Tampa uses cookies, pixels, scripts, tags, analytics tools, and similar tracking technologies on our website.
Because we operate in the behavioral healthcare space, we take privacy seriously. Certain information submitted through this website may be considered sensitive personal information and, in some cases, protected health information under HIPAA. HIPAA-regulated entities must ensure that tracking technologies do not result in impermissible disclosures of protected health information to vendors or third parties.
2. What Are Cookies and Tracking Technologies?
Cookies are small files placed on your browser or device when you visit a website. Other tracking technologies may include pixels, web beacons, scripts, tags, local storage, session replay tools, and analytics tools.
These technologies may help us:
Understand how visitors use our website
Keep the website secure and functional
Improve website performance and user experience
Measure marketing campaign performance
Remember certain user preferences
Route form submissions or phone call inquiries appropriately
Evaluate the effectiveness of educational and admissions-related content
3. Types of Cookies We May Use
Essential Cookies
These cookies are necessary for the website to function properly. They may support security, page navigation, form functionality, spam prevention, accessibility, and basic website operations.
These cookies cannot usually be disabled through our website because the site may not work properly without them.
Analytics and Performance Cookies
These cookies help us understand how visitors interact with the website, including pages visited, time on page, traffic sources, browser type, device type, and general location data.
We use this information to improve website performance, identify broken pages, understand user needs, and improve the accessibility and usefulness of our content.
Marketing and Advertising Cookies
We may use limited marketing or advertising cookies to understand how users arrive at our website and to measure the performance of campaigns.
Because Riverside Recovery of Tampa is a behavioral healthcare provider, we do not knowingly use cookies or tracking technologies to disclose protected health information to advertising platforms without proper authorization, a compliant vendor arrangement, or another legally permitted basis.
Form, Call Tracking, and Admissions-Related Technologies
Our website may use technologies that support contact forms, insurance verification forms, phone call tracking, email signup forms, and admissions-related communications.
Information you voluntarily submit through forms may include personal information such as your name, email address, phone number, date of birth, insurance provider, member ID, treatment interest, or other information related to seeking care. This type of information is handled with additional sensitivity and may be subject to HIPAA, 42 CFR Part 2, state privacy laws, or other healthcare privacy requirements.
4. Sensitive Health Information and HIPAA
Riverside Recovery of Tampa does not intend for cookies, pixels, analytics tools, or advertising technologies to collect, use, or disclose protected health information in a way that violates HIPAA.
We do not knowingly permit third-party advertising platforms to receive information from secure admissions forms, insurance verification forms, patient portals, medical records requests, or other areas where protected health information may be submitted, unless permitted by law and supported by the appropriate agreements or authorization.
Examples of sensitive information that should not be collected or shared through advertising cookies without proper safeguards may include:
A person’s treatment inquiry
Insurance verification details
Admission status
Medical history
Substance use history
Mental health information
Diagnosis information
Date of birth submitted for care purposes
Member ID or insurance details
Information submitted through medical records forms
Information that reasonably identifies someone as seeking addiction or mental health treatment
5. Third-Party Services
Our website may use third-party services for analytics, security, hosting, form management, call tracking, marketing measurement, embedded content, maps, social media links, payment portals, email tools, or other website functions.
These providers may place or access cookies depending on the tool and your browser settings.
Where required, Riverside Recovery of Tampa seeks to work with vendors that support appropriate privacy and security obligations. For vendors that may handle protected health information, we evaluate whether a Business Associate Agreement or other privacy safeguard is required.
6. Information Collected Through Cookies
Cookies and similar technologies may collect:
IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Date and time of visit
Approximate geographic location
Website interactions
Campaign source information
Form interaction data
Call source attribution
Cookie identifiers or similar online identifiers
We aim to limit the collection of sensitive health-related information through tracking technologies and to separate general website analytics from care-related information whenever possible.
7. How We Use Cookie Data
We may use cookie-related data to:
Operate and secure the website
Improve website speed and functionality
Identify technical errors
Understand which pages are most useful
Measure the effectiveness of outreach campaigns
Improve admissions and contact pathways
Prevent spam or fraudulent submissions
Support compliance and recordkeeping
Improve user experience across devices
We do not sell protected health information.
8. Managing Cookies
You can manage cookies through your browser settings. Most browsers allow you to block, delete, or limit cookies.
Please note that disabling cookies may affect certain website features, including forms, security tools, videos, maps, accessibility functions, or other interactive features.
You may also be able to manage certain third-party advertising or analytics preferences directly through those providers’ privacy settings.
9. Do Not Track Signals
Some browsers offer “Do Not Track” signals. Because there is no consistent industry standard for responding to these signals, our website may not respond to them automatically. However, you can control many cookies through your browser settings.
10. Children’s Privacy
Our website is intended for adults and individuals seeking information about behavioral healthcare services. We do not knowingly use cookies to collect personal information from children without appropriate consent.
11. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, website functionality, legal requirements, or our privacy practices.
The updated version will be posted on this page with a revised effective date.
12. Contact Us
For questions about this Cookie Policy or our privacy practices, please contact:
Riverside Recovery of Tampa
4004 N Riverside Dr.
Tampa, FL 33603
Phone: (833) 875-7701
Website: rrtampa.com