Personally Identifiable Information We Collect Online

We collect Personally Identifiable Information from you through your use of the Site and Services.  “Personally Identifiable Information” is individually identifiable information about an individual that we collect online and that we maintain in an accessible form.  We collect the following types of Personally Identifiable Information:

Information You Provide

We may collect the following Personally Identifiable Information that you voluntarily provide to us:

• Filling in Forms on our Websites. If you request to receive information, subscribe to a mailing list, or register to volunteer, we will collect information such as your first and last name, email address, and telephone number.
• Your Alumni Recovery Story. If you voluntarily provide information to us as part of sharing your recovery story, we will collect your first name, email address, and request you sign a release of information. You also will be asked to briefly describe your story, which may result in you providing additional information.
• If you send us an email, we will collect your email address and any information that you provide in the email.
• Social Media. If you interact with our Websites by sharing on a social media platform, we may collect the information that you post. Please note that your comments will be visible to the public, so you should never share personal information that you would like to keep private.
• Careers. If you apply for a job, we will collect information relating to your application, such as your first and last name, address, telephone number, email address, and resume.
• Contact Us. If you use one of our “Contact Us” features, or subscribe or register for one of our products or services, we may collect your email address, first and last name, telephone number, address, and, if applicable, organization information.

Information as You Navigate Our Site

We automatically collect certain Personally Identifiable Information through your use of the Sites and Services, such as the following:

• Usage Information. We collect information automatically through your use of the Site and Services, such as which of the pages on the Site you access, the frequency of access, and what you click on while on the Site.
• Device Information. We collect information about the device you are using, such as hardware model, operating system, application version number, and browser.
• Mobile Device Information. In addition to the Device Information listed above, when you access our Site via a browser on your mobile device, we collect and aggregate information about whether you are accessing the Site via a mobile device or tablet, device type, and carrier.
• Location Information. We collect location information from Site visitors on a city-regional basis.

Third-Party Information

In some cases, we may receive certain Personally Identifiable Information from you about a third party.  For example, as part of our registration process, you may provide the name, email address, and personal phone number of a third party.  If you submit any Personally Identifiable Information about another individual to us, you are responsible for making sure that you have the authority to do so and to allow us to use their Personally Identifiable Information in accordance with this Privacy Policy.

How We Use Your Personally Identifiable Information

We use the Personally Identifiable Information we collect to provide the Services to you, to improve our Services and Site, and to protect our legal rights.  In addition, we may use the Personally Identifiable Information we collect to:

• Process your account registration;
• Review your job application;
• Email you our blog posts, newsletters, event notifications, education opportunities, and about our treatment services;
• Contact you regarding our products and services that we feel may be of interest to you;
• Communicate with you about our Site or Services or to inform you of any changes to our Site or Services;
• Provide support;
• Maintain and improve our Site, Services, and Marketing;
• Defend our legal rights and the rights of others;
• Efficiently maintain our business; and
• Comply with applicable law.

How We Share Your Personally Identifiable Information

We may share the information that we collect about you in the following ways:

• With service providers who perform data services on our behalf (e.g., email, hosting, maintenance, backup, analysis, etc.).  Any such service providers will be under an obligation to us to maintain the confidentiality of your Personally Identifiable Information;
• To service providers to prepare, deploy and analyze advertising content;
• To the extent that we are required to do so by law;
• In connection with any legal proceedings or prospective legal proceedings;
• To establish, exercise, or defend our legal rights, including providing information to others for the purposes of fraud prevention;
• To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that Personally Identifiable Information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that Personal Information;
• To any other person or entity as part of any business or asset sale, equity transaction, merger, acquisition or in preparation for any of these events; and
• To any other person or entity where you consent to the disclosure.